Welcome to Little Lilybug Creations!
View cart - 0 items/£0.00
Little Lilybug Creations

General Data Protection Privacy Policy (GDPR)

Here at Little Lilybug Creations,  I will only use your shipping, billing address and contact information that is provided by yourself.

-This Privacy Policy will describe how and when, we collect,use and share information thats provided when you purchase an item from myself,contact, or use our services through this site and services.

-The Privacy Policy does not apply to the practices of third parties that we do not own or control, including Paypal, Stripe  or any third party services you access through those services. You can reference the Paypal and Stripe Privacy Policies via their websites to learn more about their privacy practices.

1. Information I will collect

To fulfil your order you must,provide us with certain information (which you authorised Big Cartel/Paypal/Stripe to provide to us) such as your name, email address, postal address, payment information, and the details of the product that your ordering. You may also choose to provide us with additional personal information (ie if you require any custom makes) contact us direct

2. Why I need your information and how I use it

I rely on a number of legal bases to collect, use, and share your information, including:

*as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support

*when you have provided your affirmative consent, which you may revoke at anytime, such as by signing up to my mailing list

*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

*as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1)providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services: and 2) Compliance with the UK selling regulations. We use your information as necessary to comply with our obligations under these regulations. 

3. Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances as follows:

Service providers. I engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. I will share personal information with these third parties, but only to the extent necessary to perform these service.

Compliance with laws. I may collect, use, retain and share your information if we have a good faith belief that it is reasonably necessary to a)respond to legal process or to government requests: (b)enforce our agreements, terms and policies: c)prevent, investigate,and address fraud and other illegal activity, security, or technical issues: or d) protect the rights, property and safety of our customers, or others.

4. Data Retention

I retain your personal information only as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years

5. Transfers of Personal Information Outside the UK

I may store and process your information through third party hosting services in the Us and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdictions. If we are deemed to transfer information about you outside of the UK, we rely on Privacy Sheild as the legal basis for the transfer, as Google Cloud is Privacy Shield certified

6. Your Rights

If you reside in certain territories, including the UK, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. we describe these rights below.

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change,restrict,delete. You my also have the right to change, restrict our use of , or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii)receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you are residing in the UK  and wish to raise a concern about our use of your information (and have) you have the right to do so with your local data protection authority.

How to contact me

For Purpose of UK data protection law, I Lacey Hodges, am the data controller of your personal information. If you have any questions or concerns, you may contact me at
[email protected]
Alternately, you may call me at
07909446913

Updated 09/04/2023